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  • Writer's pictureElizabeth Santoso

The Role of Technology in Reducing Hospital Queues with On-Demand Health Workers



A hospital is where people seek medical attention in case of an emergency, illness or injury. However, long queues and long waiting times at the hospital are often a severe problem. Fortunately, in this era of ever-evolving technology, intelligent solutions can solve this problem. One of the innovative solutions that can help reduce queues at the hospital is to use on-demand health workers. This article will explain why reducing queues can help aid patient care and prevent the spreading of infectious diseases.


One of the main reasons reducing queues at the hospital is so important is because it can increase the response time in providing medical assistance to patients who need it. With on-demand health workers, hospitals can have direct access to medical personnel ready to respond quickly to patient needs. When patients receive faster treatment, their chances of recovery increase and possible complications are prevented. In addition, reducing queues at the hospital can also help prevent the spread of infectious diseases. The risk of disease transmission from one patient to another can increase significantly in a crowded environment, such as in long queues in a hospital waiting room. Patients can receive care earlier and more efficiently by using an on-demand healthcare workforce, reducing their time in potentially dangerous crowds. In the context of a pandemic like now, these steps are significant to control the spread of infectious diseases.


On-demand health workers can also provide greater flexibility in managing resources in the hospital. When the demand for health services is very high, hospitals can quickly call in more medical personnel to help deal with long queues. Conversely, when demand decreases, hospitals can reduce the number of medical personnel used, optimising resource use and avoiding unnecessary costs. In implementing these intelligent solutions, technology plays a key role. Online platforms or mobile applications can connect hospitals with on-demand health workers. In this system, medical personnel can register as health workers on standby, and hospitals can summon them as needed. This technology can also be used to monitor and track the placement and availability of medical personnel, ensuring that patients receive care that suits their conditions and needs.


Overall, using on-demand health workers is an innovative and effective solution to reduce queues at the hospital. This solution improves efficiency in providing needed medical care by reducing patient waiting time. In addition, this solution also helps prevent the spread of infectious diseases by reducing crowds in hospital waiting rooms. In facing public health challenges, technology and intelligent explanations are essential to improve overall health care.



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