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Maintained Skin Despite Busy Activities: Digital Solutions for Urban Residents

  • Writer: Elizabeth Santoso
    Elizabeth Santoso
  • Jul 8
  • 2 min read

Living in big cities means not only busy routines but also invisible health challenges, one of which is air pollution. Dust particles, vehicle emissions, and industrial pollutants can trigger various skin problems, such as acne, premature aging, irritation, and hyperpigmentation. Unfortunately, busy urban residents often overlook skincare or lack access to professional advice. 


This is where on-demand health workers become increasingly relevant. This concept allows urban communities to access personalized and professional skincare services through digital apps. Without waiting in long queues or spending hours in traffic, they can directly consult dermatologists, skincare specialists, or aesthetic doctors via video calls, chats, or home visits. 


On-demand health workers provide education and skincare recommendations tailored to each person’s condition. For example, guidance on choosing the right cleanser, effective sunscreen use, and tips to keep skin moisturized in polluted environments. Consultations also include evaluating patients’ existing skincare products to optimize use and save costs. 


The advantages of this service are flexibility and a personalized approach. Urban residents often have tight schedules, making clinic visits difficult. With on-demand services, consultations can be scheduled during breaks, after work, or even at night. 


Digital platforms often offer additional features, such as skin condition monitoring, skincare reminders, and prescription renewals online. All of this helps patients stick to routines without frequent clinic visits. 


Beyond treatment, on-demand health workers play an essential role in preventive education: explaining the dangers of pollution, double cleansing, safe mask choices, and nutritional tips for healthier skin. 


Studies show that digital-based skincare education and treatment increase patient adherence and improve skin conditions significantly—especially relevant in highly polluted cities like Jakarta, Surabaya, or Medan. 


Nevertheless, challenges remain, such as internet quality, digital literacy, and data privacy. Not all skin problems can be handled remotely; some require in-person examinations. Therefore, synergy between on-demand services and physical clinics is still necessary. 


By using on-demand health workers, skincare against pollution becomes easier, practical, and tailored to each individual. It’s not just about appearance but long-term skin health for urban residents facing pollution daily.

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