Freelance healthcare workers in Indonesia face various challenges in carrying out their practice, especially in terms of standardization of qualifications and services. Without clear regulations, there is a risk of differences in the quality of services provided by freelance healthcare workers, which can ultimately impact patient safety and well-being.
One of the main problems is the lack of uniform certification requirements for freelance healthcare workers. This results in differences in the level of expertise and competence among healthcare workers, so that patients often have difficulty determining whether a healthcare worker has the qualifications that suit their needs. In addition, the lack of regulations also opens up loopholes for healthcare workers who are less experienced or do not have adequate certification to provide healthcare services.
To overcome these challenges, a policy is needed that requires certification for freelance healthcare workers. This standardization will not only improve the quality of services provided but also provide protection for patients. The government and medical associations must work together to establish clear competency standards and strict professional ethics guidelines. With clear regulations, freelance healthcare workers can undergo nationally approved training and certification to ensure that the quality of services remains high.
In addition to certification, monitoring and evaluation mechanisms also need to be implemented to ensure that freelance healthcare workers continue to meet the standards that have been set. Digital platforms or independent certification bodies can play a role in providing a system of assessment and feedback from patients and peers to improve the accountability of freelance health workers.
With clear standards, patients will receive safer and better quality care, while freelance health workers will have clarity in carrying out their practices. This clarity of regulation can also increase public trust in freelance health services, which will ultimately contribute to a better health ecosystem in Indonesia.
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