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  • Writer's pictureElizabeth Santoso

The Role of Family Support in Supporting Parents Who Use On-Demand Health Services

In the use of on-demand health services, the role of family support plays a central role in ensuring a positive and effective experience for parents. This support covers various aspects that support maximum use of on-demand health services.


First of all, the family acts as an access facilitator. Helping parents understand how to use on-demand health apps or platforms and guiding them through the steps of the consultation process or ordering services is key. With this support, parents can feel more confident and skilled in utilizing these services.


Additionally, the family provides important emotional support. The process of using on-demand healthcare services may cause anxiety or uncertainty, and emotional support from family can help reduce any stress that may arise. This creates a positive environment for the use of the service.


The family also plays a role in creating a supportive physical environment. Providing quiet space and time for parents to interact with on-demand health services can increase the effectiveness of the consultation or treatment provided.


Thus, the role of family support is key in embracing on-demand health services holistically. This support is not just about technical help, but also about creating an environment that allows parents to feel supported, empowered, and better connected to the health care they need.

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