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  • Writer's pictureElizabeth Santoso

Digital Innovation in Health: Increasing the Productivity of Medical Personnel through On-Demand

In this modern era, technological advances have brought significant changes in various aspects of our lives, including in the health sector. One of the innovations that continue to develop is on-demand health services, which have helped increase the productivity of medical personnel. This service utilizes digital technology to provide quick and easy patient access, enabling them to consult with medical personnel anytime and anywhere.


One of the main benefits of on-demand healthcare is reduced waiting times. In traditional medical practice, patients often wait long before seeing a doctor or other medical personnel. However, with on-demand health services, patients can easily access medical consultations through applications or online platforms. It reduces the time it takes to seek care and allows medical personnel to serve more patients in less time.


In addition, on-demand health services also expand the range of medical services. It is difficult to find well-equipped health facilities or specific medical specialists in rural or remote areas. However, with on-demand health services, patients in remote areas can access medical consultations via telephone or video conference. It allows medical personnel to provide remote care and diagnose patient conditions without travelling long distances. By expanding the range of services, medical personnel can serve more patients and increase productivity.


In addition, on-demand health services enable medical personnel to manage their time more effectively. In traditional healthcare practice, medical personnel often spend much time on administrative tasks, such as setting up appointments, filling out forms, and managing medical files. However, with on-demand health services, many of these administrative tasks can be done automatically through digital platforms. This allows medical personnel to focus on providing direct patient services and increasing work efficiency.


However, it is essential to remember that while on-demand healthcare has many benefits, not all medical conditions can be treated virtually. In some cases, an in-person meeting with medical personnel is still necessary, such as an in-depth physical examination or surgical intervention. Therefore, on-demand health services must be used judiciously as an additional tool in the more comprehensive healthcare system.


Overall, on-demand health services have helped increase the productivity of medical personnel by reducing waiting times, expanding the range of services, and time management efficiency. However, it should be remembered that medical care should only partially replace a meaningful human connection between medical personnel and patients. On-demand healthcare services should be used as intelligent adjuncts to enrich the healthcare experience while maintaining optimal quality and safety.



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